Privacy policy

What information do we collect?

When you register on our site, place an order, subscribe to our newsletter, or fill out a form, we collect information from you. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve your experience on our website. We strive to continually improve our website and customer service based on the information and feedback we receive from you.
  • To improve our customer service. Your information helps us to respond to your customer service requests and support needs.
  • To process transactions. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent other than for the express purpose of delivering the purchased product or service requested.
  • To send delivery updates, sales receipts, email updates, and SMS messages. The email address you provide for order processing will only be used to send you information and updates about your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email.
    How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Do we use cookies?

    Yes, (cookies are small files that a site or its service provider transfers to your Web browser) which enables the sites or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart. If you prefer, you can have your computer warn you each time a cookie is sent, or you can turn off all cookies via your browser settings. Like most websites, some services may malfunction if you turn your cookies off. However, you can still place orders over the telephone.

    Do we disclose any information to outside parties?

    We do not sell, trade, or transfer your identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe the release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    California Online Privacy Protection Act Compliance

    Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Account Details’ page.

    Do Not Sell or Share My Personal Information

    If you want your personal information removed from our files, email info@greenfreshflorals.com. You can learn more on this page.

    Children's Online Privacy Protection Act Compliance

    We comply with the requirements of COPPA (Children's Online Privacy Protection Act) and do not collect any information from anyone under 13. Our website, products, and services are all directed to people 13 years old and older.

    Your Consent

    By using our site, you consent to our privacy policy.

    Changes to our Privacy Policy

    Changes to our privacy policy will be reflected on this page.

    Contacting Us

    If you have any questions regarding this privacy policy, contact us at info@greenfreshflorals.com, 3785 4th Ave., San Diego, CA 92103. (619) 544-0504.

    Last Updated: Nov. 23